The Northern Escape Collection is now taking interstate bookings from 10 July 2020 (except for Victorian residents and NSW hot spot residents due to Queensland border restrictions).
To those restricted travellers – whilst we understand that you are wistfully dreaming of a Queensland escape when in extended isolation, for any of you affected by these restrictions we hope that we can find an alternative date for your travels and look forward to welcoming you then.
Revised booking policy, as a result of COVID-19
For all Victorian residents and NSW hot spot residents with bookings until midnight 19 August 2020 or international travellers with bookings until 31 December 2020.
- Guests can cancel 30+ days from original check-in date with no penalty
- Guests are eligible to a one-time free date change valid for 12 months from original check-in date (or credit note)
- We are pleased to be able to honour existing rates on all postponements over the 12 month period
Guests who booked via online travel agents (OTA) or other third-party travel professionals are advised to contact their booking provider for further information on their booking.
Please contact us on +61 (0)7 4777 7377 or email@example.com to discuss alternate arrangements if we haven’t already spoken.